Returns are accepted within five (5) days from the invoice date, provided the Goods are in their original condition, unused, and returned with all original packaging, accessories, and documentation. All returns are subject to pre-approval, inspection, and final acceptance by the Seller.
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Description
Access our powerful Neat Pulse platform. This cloud-based subscription offering lets IT administrators centrally control, manage and monitor Neat devices with access to:
Automatic software updates
Remote control
Scheduled software updates*
API access*
SAML SSO*
Audit logs*
Access to Neat App Hub
Custom web apps (Neat App Hub)*
Neat Share*
Support
Enjoy premium direct access to all technical support levels 1–3 from anywhere globally with priority queuing and response times.
Warranty
Extend the warranty of your Neat devices if you are currently subscribed to a Neat Pulse Pro plan. This plan includes advanced hardware replacements and priority shipment (next day** in some countries).
Key Features
- Advanced software platform
- Warranty
- Priority support with SLA
- Priority queuing
- Advanced troubleshooting
- Zoom/Microsoft case escalations
- Support
- Extended warranty
- Advanced hardware replacement (AHR)
- Next day* / priority shipments
Need some help? Call us on +971-4-2665244 or email us.
We are a team of passionate experts, working closely with our loyal partners and valued clients to support them daily in the realization of their audiovisual projects.
We are available Monday - Friday, 8:30 AM - 6:00 PM and Saturday, 9:00 AM - 1:00 PM
We would love to hear from you. Please fill out our request form to leave us your feedback.









