Returns are accepted within five (5) days from the invoice date, provided the Goods are in their original condition, unused, and returned with all original packaging, accessories, and documentation. All returns are subject to pre-approval, inspection, and final acceptance by the Seller.
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Description
Key Features
- Centralized Management: Monitor, set up, and configure grouped or individual Neat hardware remotely from anywhere
- Bulk Actions & Profiles: Push updates, restart units, or pull diagnostic logs across multiple room systems simultaneously using custom configuration profiles
- Automated Updates: Schedule firmware upgrades and software patches during off-hours to avoid disrupting meetings
- Priority Technical Support: Access global level 1–3 support with priority queuing and faster response times for troubleshooting and escalations
- Extended Hardware Warranty: Protects your investment with hardware coverage for the full 2-year duration
Need some help? Call us on +971-4-2665244 or email us.
We are a team of passionate experts, working closely with our loyal partners and valued clients to support them daily in the realization of their audiovisual projects.
We are available Monday - Friday, 8:30 AM - 6:00 PM and Saturday, 9:00 AM - 1:00 PM
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