Returns are accepted within five (5) days from the invoice date, provided the Goods are in their original condition, unused, and returned with all original packaging, accessories, and documentation. All returns are subject to pre-approval, inspection, and final acceptance by the Seller.
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Description
Key Features
- Centralized Management: Oversee, configure, and monitor Neat Bar 2 devices individually or in groups using profile-based settings
- Bulk Actions & Updates: Run scheduled or automatic firmware updates, reboot devices, and pull system logs across multiple rooms simultaneously
- Real-Time Room Insights: Track live workspace telemetry including room occupancy, air quality, humidity, and temperature data
- Priority Global Support: Direct access to global Level 1–3 technical support with priority queuing, rapid response times, and vendor escalations
- Extended Hardware Cover: Full hardware warranty extension for the 2-year term featuring Advanced Hardware Replacement (AHR) and priority/next-day shipping for replacements in eligible regions
Need some help? Call us on +971-4-2665244 or email us.
We are a team of passionate experts, working closely with our loyal partners and valued clients to support them daily in the realization of their audiovisual projects.
We are available Monday - Friday, 8:30 AM - 6:00 PM and Saturday, 9:00 AM - 1:00 PM
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