Returns are accepted within five (5) days from the invoice date, provided the Goods are in their original condition, unused, and returned with all original packaging, accessories, and documentation. All returns are subject to pre-approval, inspection, and final acceptance by the Seller.
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Description
Key Features
- Centralized Cloud Management: Remotely control, monitor, and configure multiple Neat devices and profiles from a unified dashboard
- Automated & Scheduled Updates: Schedule or trigger automatic software and firmware updates remotely to minimize room downtime
- Priority Global Support: Access direct tier-1 through tier-3 technical assistance with priority queuing and rapid response times
- Advanced Diagnostics: Perform remote reboots, access live system logs, and execute deep troubleshooting
- Enterprise Security & Access: Includes SAML single sign-on (SSO), audit logs, and secure API integration capabilities
Need some help? Call us on +971-4-2665244 or email us.
We are a team of passionate experts, working closely with our loyal partners and valued clients to support them daily in the realization of their audiovisual projects.
We are available Monday - Friday, 8:30 AM - 6:00 PM and Saturday, 9:00 AM - 1:00 PM
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